How retailers can make CX immersive and engaging


The main retail trends in 2023 include “physicalizing” e-commerce shopping experiences and bringing digital experiences into stores through the use of various technologies.  

Let’s see how some well-known brands create a sense of excitement and discovery with immersive technology in their brick-and-mortar stores and online catalogs, before exploring how to create engaging shopping experiences with Cappasity.

Read more